Why My Kwikset lock not working locked out?

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Last updated on November 30th, 2023 at 03:40 pm

Have you ever been locked out of your home because your Kwikset lock is not working? It can be a frustrating experience, especially if you are in a hurry or have important things to do.

In this article, we will explore the common reasons why Kwikset locks may not be working and what you can do to fix the problem. We will also discuss some tips on how to prevent this from happening in the future.

Why is kwikset lock not working locked out?

There could be a variety of reasons why your Kwikset lock isn’t working properly.

Some possible causes include dead batteries, a misaligned latch, a damaged key or lock mechanism, or a malfunctioning electronic component.

To troubleshoot the issue, try replacing the batteries, checking the alignment of the latch, inspecting the key and lock mechanism for damage, and consulting the manufacturer’s instructions or contacting a locksmith for further assistance.

Dead Batteries

The most common reason why Kwikset locks not working after battery changed is due to dead batteries.

If your Kwikset lock is battery-operated, it is important to check the batteries regularly and replace Kwikset batteries as needed.


You can usually tell if the batteries are low when the lock starts to make a beeping sound.

To replace the batteries, you will need to remove the cover of the lock and replace the old batteries with new ones.

Dirty or Worn-Out Key

If your Kwikset smart lock is not working, it could be due to a dirty or worn-out key. Over time, keys can become dirty or worn out, which can cause the lock to malfunction.

To fix this issue, try cleaning the key with a soft cloth or replacing it with a new one. You can also try spraying some lubricant into the lock to help it function more smoothly.

Also, you can use a can of compressed air to blow out any dirt or debris from the keyway. You can also use a cotton swab or a toothbrush to remove any stubborn debris.

Misaligned Deadbolt

If your Kwikset lock is not working, it may be due to a misaligned deadbolt. This can happen if the door or the frame of the door has shifted over time.

To fix this issue, you may need to remove the lock and realign the deadbolt with the strike plate. This can be a complicated process, so it may be best to hire a professional locksmith to help you with this.

Misaligned Latch

If your Kwikset lock is not working, it is possible that the latch is misaligned. This can happen if the latch has been bumped or hit, causing it to move out of alignment with the strike plate. 

Kwikset door latch won't retract

To fix this issue, you will need to adjust the position of the strike plate. Loosen the screws that hold the strike plate in place, and then move it up or down, depending on the position of the latch. Once you have adjusted the strike plate, tighten the screws.

Jammed Lock

Another common reason why Kwikset locks may not be working is due to a jammed lock. This can happen if the lock has become stuck or if there is something lodged in the lock.

To fix this issue, try using a lubricant to loosen up the lock. You can also try gently tapping the lock with a hammer to see if that will dislodge whatever is causing the jam.

Faulty Lock Mechanism

If none of the above solutions work, it may be due to a faulty lock mechanism. This can happen if the lock is old or has been damaged. In this case, you will need to replace the lock entirely.

Troubleshooting MY Kwikset lock not locking

Kwikset not working

Are you facing issues with your Kwikset lock? Discover the solutions to common problems such as lock malfunction after battery change, failure to lock, difficulty turning smoothly, and more. Learn step-by-step troubleshooting methods and ensure the security of your home

Kwikset Lock Not locking After Battery Change

If your Kwikset lock is not working properly after a battery change, follow these troubleshooting steps:


Step 1: Ensure Proper Battery Installation

Check if the batteries are inserted correctly into the lock. Improper battery placement can cause power issues. Refer to the lock’s manual for the correct battery orientation.

Step 2: Replace the Batteries

Kwikset battery replacement

If the batteries are inserted correctly but the lock still isn’t working, try replacing them with fresh, high-quality batteries. Low battery power can affect the lock’s functionality.

Step 3: Reset the Lock

kwikset smart lock reset

To reset the lock, remove all batteries and press and hold the lock button for 30 seconds. Reinstall the batteries and test the lock’s operation.

Kwikset Lock Not Locking

If your Kwikset lock is not locking, follow these troubleshooting steps:

Step 1: Check for Obstructions

Inspect the lock’s latch and strike plate for any obstructions or debris. Clean the area and ensure there are no objects hindering the proper engagement of the lock.

Step 2: Adjust the Strike Plate

If the lock is not aligning properly with the strike plate, causing it not to lock, you may need to adjust the strike plate’s position. Loosen the screws holding the strike plate and make slight adjustments until the lock is aligned correctly.

Step 3: Lubricate the Lock Mechanism

Apply a small amount of graphite or silicone-based lubricant to the lock mechanism. This can help facilitate smooth movement and enhance the rock’s ability to engage.

Kwikset Lock Won’t Lock from Outside

If your Kwikset lock won’t lock from the outside, try these troubleshooting steps:

Step 1: Verify Key Insertion

Ensure that the key is fully inserted into the lock and turned in the correct direction. Sometimes, an incomplete turn or a partially inserted key can prevent the lock from engaging.

Step 2: Lubricate the Lock Cylinder

Apply a small amount of graphite or silicone-based lubricant into the lock cylinder. This can help alleviate any friction or sticking, allowing the lock to function properly.

Kwikset Deadbolt Not Turning Smoothly

If your Kwikset deadbolt is not turning smoothly, follow these troubleshooting steps:

Step 1: Clean the Lock Mechanism

Remove the lock cover and clean the internal mechanism using compressed air or a soft brush. Dust, debris, or dirt can impede smooth operation. Be cautious not to use any liquids or excessive force during cleaning.

Step 2: Lubricate the Deadbolt

Apply a small amount of graphite or silicone-based lubricant to the deadbolt mechanism. This will reduce friction and help the deadbolt move smoothly within the lock.


By following the troubleshooting steps outlined in this guide, you can resolve common issues associated with Kwikset locks. Remember to ensure proper battery installation, check for obstructions, adjust strike plates if needed, and keep the lock mechanism clean and lubricated. By taking these simple steps, you can maintain the functionality and security of your Kwikset lock for years to come.

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