Yale lock error codes: fix it now

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yale lock error code

Yale smart locks may sometimes show error codes to indicate specific issues or malfunctions. It often shows error messages or error codes.

Yet, it would be better if you troubleshot these Yale lock error codes quickly.

Here we’ve included some error codes with their meanings and solutions for your Nest Yale lock.

Yale lock error codes: meaning and solution

Nest Yale lock error codes

Actually, when you are trying to connect your Nest Yale Lock and Nest Connect to your home network, you may get some error messages and error codes.

Common Yale Lock Error Codes

  1. “Can’t find your Nest product”
  2. “Can’t connect to the lock”
  3. “Something went wrong”

In addition to these messages, the app may display various help codes, including but not limited to:

  • T003
  • T010
  • T011
  • T013
  • T014
  • T017
  • T019
  • T026
  • T030

All those message or error codes indicates the same meaning‘ the Yale lock has connectivity issues”.

So, if you notice any of these error messages or help error codes, try out the below troubleshooting steps to fix this connectivity issue:

Fix error code on connectivity issues: basic steps

Fix error code on connectivity issues

If you have an extra phone/iPad or the Nest Thermostat to help connect, you can try the below troubleshooting first:

The first step in troubleshooting connectivity issues is to perform a factory reset on your Nest Yale Lock and Nest Connect.

Follow these steps:

  1. On the Nest Yale Lock, press the Yale logo on the keypad.
  2. Enter your current master code or user code.
  3. Press the gear icon, followed by 7-4-7, and then the gear icon again.
  4. Confirm the factory reset by pressing the checkmark.
  5. For Nest Connect, press and hold the button on the bottom until the light ring turns blue. Release the button and wait for the light to turn off and then back on.
yale access app

In the Nest app, removing your home and re-adding it can sometimes resolve connectivity issues.

Follow these steps:

  1. Open the Nest app from your mobile phone.
  2. Wipe on the gear icon from the top right corner.
  3. Select “Home Info.”
  4. Scroll down and choose “Remove home.
  5. Confirm the removal.
  6. Re-add your home by following the on-screen instructions.

Sometimes, app-related issues can hinder the connectivity process. Delete the Nest app from your device and reinstall it:

  1. Locate the Nest app on your device.
  2. Press and hold this app icon until a menu arises.
  3. Select “Delete” or “Uninstall.
  4. Visit your device’s app store and download the Nest app again.
  5. Log in to your Nest account and attempt to connect your devices.
Change WiFi Security Settings

If your home WiFi network has stringent security settings, it might be causing connectivity problems. Temporarily change your WiFi security to no security or a lower setting to see if this resolves the issue:

  1. Access the router’s settings via a web browser.
  2. Locate the WiFi security settings.
  3. Change the security setting to “None” or a lower security level.
  4. Save the changes and restart your router.
  5. Try to connect your Nest devices again.
Use a Hotspot to Connect

One effective solution that has worked for many users is using a hotspot to facilitate the connection process.

Follow these steps:

  1. Allow the hotspot feature on your mobile phone.
  2. Connect your Nest app to the hotspot network.
  3. Try to add your Nest Yale Lock and Nest Connect devices.
  4. Once successfully connected, revert to your home WiFi network.

But what happens when you don’t have an extra phone/iPad or even the Nest Thermostat to help connect?

Try advanced steps to fix Yale lock error codes

fix Yale lock error codes

Nest products have been reported to prefer the 2.4 GHz band over the 5 GHz commonly found in newer routers. Here’s what you need to do:

  1. Locate your router’s IP address (typically on the back of the router, e.g.,
  2. Access the router’s settings via a web browser.
  3. Change the bandwidth settings to ONLY 2.4 GHz, disabling the 5 GHz frequency.
  4. If your router is dual-band, uncheck the 802.1.1 box.
  5. Temporarily turn off security settings by deselecting the WPA2 box.
yale nest app
  1. Reset all Nest products to factory settings.
  2. Remove them from the Nest app.
  3. Ensure your phone/iPad is connected to the WiFi with the adjusted settings.
  4. Close the Nest app on your device.
nest connect
  1. Reopen the Nest app and add your Nest Protect first.
  2. Then, add Nest Connect.
  3. If the app appears to freeze during setup, be patient; allow it up to 10 minutes to progress.
  1. Once Nest Connect is successfully added, proceed to add your Yale Lock.
  2. Follow the steps after factory resetting the Yale Lock.
  3. If an error (T026) occurs during the first attempt, click “Try Again” – it typically resolves quickly.
  1. After all devices are connected, access your router settings and add a password back to your WiFi.
  2. Return to the Nest Connect in the Nest app, and click on “Wi-Fi Connection.”
  3. Select your WiFi name, enter the password, and it’s done!

Yale lock error code 13579

Yale lock error code 13579

If your Yale lock is showing the ”13579” error message, it may indicate the lock is jammed or there are communication problems between the lock and its controller.

If the lock is jammed, it suggests the deadbolt is unable to extend or retract properly. You can read Yale lock troubleshooting for more problems to solve

Wrapping up

So, when your Yale lock shows an error code, you should take care of these as they indicate some issues with the lock.

We hope this article can help you fix some error codes that appear on your nest yale lock. Follow the step-by-step procedure and then observe what’s happened.

If the issue persists, don’t hesitate to get a professional touch.

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