Schlage smart door locks are esigned to provide convenience and security for your home.
However, sometimes they may malfunction and cause problems such as locking and unlocking repeatedly. This can be frustrating and even dangerous if you are not able to access your home or prevent intruders from entering.
In this blog post, we will explore 10 possible reasons why your Schlage smart door lock keeps locking and unlocking, and how to fix them.
Schlage Smart Door Lock Keeps Locking and Unlocking
So now let’s get started with the most probable cause behind this problem even with their practical solutions:
1. Low battery level
- Low battery levels can make Schlage smart door locks act weirdly and lock or unlock by themselves. You need to change the batteries ASAP.
- To check how much power is left in the batteries, press the Schlage button on the keypad and watch the LED light. Green means good, amber means low, and red means critical.
2. Faulty wiring
Check the wiring of your Schlage smart door lock if it’s acting weird. Sometimes the wires can get messed up, loose, or rusty and mess with the signal.
- Make sure the wires are not broken or corroded and they are plugged in well. If you see any problems with the wires, you might need to get new ones or call a pro for help.
3. Incorrect installation
A third possible cause of Schlage’s smart door lock malfunction is incorrect installation.
If the lock is not installed properly, it may not align with the door frame or the strike plate, and may not be able to lock or unlock smoothly.
This can cause the lock to sense resistance and try to adjust itself by locking and unlocking repeatedly.
- To solve this problem, check the installation instructions and ensure the lock is installed correctly and aligned with the door frame and the strike plate.
- You may need to adjust the position of the lock or the strike plate to ensure a proper fit.
4. Jammed deadbolt
A fourth possible cause of Schlage smart door lock malfunction is a jammed deadbolt.
If there is something blocking the deadbolt from extending or retracting fully, such as dirt, debris, or a misaligned door, it may prevent the lock from locking or unlocking completely.
This can cause the lock to sense an error and try to correct itself by locking and unlocking repeatedly.
- To solve this problem, clear any obstructions from the deadbolt and make sure the door is aligned with the frame and closes properly.
5. Faulty keypad
A fifth possible cause of Schlage smart door lock malfunction is a faulty keypad.
If the keypad is damaged, dirty, or wet, it may not register your inputs correctly and may send the wrong commands to the lock.
This can cause the lock to lock or unlock unintentionally or repeatedly.
- To solve this problem, clean the keypad with a soft cloth and make sure it is dry and free of dirt or debris.
- Avoid pressing multiple buttons at once or using excessive force when entering your code.
6. Incorrect settings.
A sixth possible cause of Schlage smart door lock malfunction is incorrect settings.
- If you have changed some of the settings on your lock, such as auto-lock, alarm mode, or access codes, you may have accidentally enabled or disabled some features that affect how your lock works.
- For example, if you have enabled auto-lock, your lock will automatically lock after a certain period of time.
- If you have disabled alarm mode, your lock will not alert you when someone tries to tamper with it.
- If you have deleted or added access codes, you may have changed who can access your home.
- To solve this problem, review your settings and make sure they are configured according to your preferences and needs.
7. Interference from other devices
A seventh possible cause of Schlage smart door lock malfunction is interference from other devices.
- If you have other wireless devices near your lock, such as routers, phones, cameras, or speakers, they may emit signals that interfere with your lock’s communication with its hub or app.
- This interference can cause delays, errors, or loss of connection between your lock and its controller.
- It may result in unwanted locking or unlocking actions.
- To solve this problem, move any potential sources of interference away from your lock or change their frequency or channel.
8. Outdated firmware or software
An eighth possible cause of Schlage smart door lock malfunction is outdated firmware or software.
- If your lock’s firmware or software is not up to date, it may not be compatible with the latest features or security updates from Schlage or its partners.
- This outdated status can cause glitches, bugs, or vulnerabilities in your lock’s performance and functionality.
- It may result in locking or unlocking issues.
- To solve this problem, check for updates regularly and install them as soon as they are available.
- You can do this by using the Schlage app or visiting the Schlage website.
9. Hacked or compromised lock.
A ninth possible cause of Schlage smart door lock malfunction is a hacked or compromised lock.
- If someone has gained unauthorised access to your lock, either physically or remotely, they may be able to control it and lock or unlock it at will.
- This situation poses a serious threat to your home security and privacy.
- It may result in unwanted locking or unlocking actions.
- To solve this problem, take measures to protect your lock from hackers and intruders.
- Use strong and unique access codes, enable alarm mode, update your firmware and software, and monitor your lock’s activity.
10. Defective or damaged lock
A tenth potential cause of Schlage smart door lock issues is a defective or damaged lock.
- If your lock has a manufacturing defect or has been damaged by wear and tear, accidents, or vandalism, it may not function properly and may lock or unlock randomly or repeatedly.
- This can impact your lock’s reliability and durability and may lead to locking or unlocking problems.
- To address this issue, contact Schlage customer service and request a repair or replacement for your lock.
Wrapping Up
Schlage smart locks boost home security, but they might act up, repeatedly locking and unlocking.
This can happen due to low battery, wiring issues, wrong installation, jammed deadbolt, keypad problems, incorrect settings, interference, outdated software, hacked lock, or damage.
Fix it by trying our solutions. If stuck, contact Schlage or a locksmith for help.