Kwikset Smart Lock Keypad Not Lighting up

If you’re wondering why your Kwikset smart lock keypad not lighting up, let’s figure it out together. 

Normally, the keypad should be enlightened every time you use the smart lock. But if it doesn’t, there must be some issues.

Why Is The Kwikset Keypad Door Lock Not Working?

Incorrectly configuring the smart lock will result in the keypad not lighting up. Even there could be some extra reasons:

If your Kwikset’s batteries run low, the keypad may not light up when you activate the smart lock.

Turning off the LED feature on your Kwikset keypad will keep it in the dark until you decide otherwise.

A disturbance in the connection between the keypad and the interior could result in the keypad ceasing to function.

Entering the passcode to unlock your Kwikset requires you to press the lock button beforehand.

How To Fix Kwikset Smart Lock Keypad Not Lighting Up?

With a clear understanding of the issue, let’s now move forward to address and fix each of the mentioned possibilities.

This resolution guide will start by fixing minor problems and gradually move on to more complex troubleshooting steps if issues persist.

It’s crucial not to miss any solutions and to apply them one after another.

Let’s now move forward to address and fix each of the mentioned possibilities.

 Tip: After applying each solution, verify if the smart lock illuminates.

Solution 1: Activation of the LED Option

If you’ve activated the Kwikset app on your smartphone to configure your smart door lock device, follow these instructions:-

1. Open the Kwikset app on your smartphone.
2. Go to settings and select your door lock.
3. Open the configuration of the lock.
4. Identify the “LED” option.
5. Check that the slider has been altered to active, not disabled.
6. If the LED is toggled ON, ensure to turn it OFF and then ON again. Once prepared, proceed to Solution #1 and see if the smart lock illuminates.

 Note: By default, this feature is enabled. Unless you have made alterations, your keypad should possess an LED.

Solution 2: Hard Reset Your Kwikset

You can perform a hard reset on your Kwikset by removing and reinserting the battery. This action effectively restarts the device and resolves any potential system bugs or glitches.

Here’s a simple way to reset your Kwikset device:      

1. Check both sides of your Kwikset,
2. Locate and unscrew the two screws using the appropriate screwdriver, 
3. Gently pull off the cover, 
4. Find the battery pack above 
5. Disconnect it by pulling and listening for a click,
6. Then reinsert the battery, 
7. Finally, put the cover again on the device.

Note: Ensure the battery is correctly placed during reinstallation to provide power for the device to start. Finally, put the cover again on the device.

Solution 3: Setup The Smart Lock Correctly

Incorrect setup may hinder your Kwikset smart lock keypad from lighting up, and we’ll walk you through the complete process of setting up your Kwikset’s smart keypad lock feature.

Here’s how to correctly set up the smart lock:

1. Open your door.
2. Take off the battery cover.
3. Press the “Program” button on your Kwikset.
4. Choose “Enter new user code.
5. Enter your new passcode.
6. Press the lock button.
7. Wait for the green flash.

Note: Remember the passcode you’ve entered into your Kwikset so you can unlock it later.

Solution 3 Enter Your Old Passcode

If there’s an existing passcode on your Kwikset keypad, it may prevent the lock from working; remove it before trying a new passcode.

The quickest approach for removing an old lock is to navigate to Settings > Security > Smart Lock on your Kwikset and enter your old password.

Only then will you be able to configure the new passcode and how it will function?

Solution #4 Replace Kwikset Batteries

To resolve the problem, replace the batteries in your Kwikset device. As low power may impede the passcode execution, affecting door locking. Follow these steps for battery replacement in your Kwikset lock:

1. Unscrew both screws on your Kwikset device following solution #1.
2. Remove the battery chamber cover.
3. Take out the existing battery from the chamber.
4. Insert the new CR2025 battery, ensuring proper positioning and connection to the poles.
5. Attach the Kwikset chamber again.

Solution 5: Reset Your Lock

If your Kwikset keypad lock isn’t responding despite your earlier efforts, we suggest doing a factory reset. This will wipe out the current lock and all the software adjustments you’ve made to the device. Follow this straightforward step-by-step guide to reset your Kwikset lock:

1. Open up your Kwikset lock to access the inside.
2. Take off the battery cover and remove the internal battery.
3. Find the program button on the device’s panel.
4. Press and hold the program button, then put the battery back in.
5. Hold the button down for approximately 30 seconds after putting the battery back in the 
6. Watch for the red LED indicator to flash, signaling the start of the reset.
7. Let go of the program button, then press it once more.
8. Hold on for the lock to sound two beeps and display a green flash.
9. Your lock has completed the reset successfully!

Note: If needed, go through these steps again until your Kwikset keypad lock is successfully reset.

Solution #6: Reinstallation of the Kwikset Application

If the device fails to establish an appropriate connection with the Kwikset application, resulting in the non-functionality of the smart lock feature and keypad LED, consider reinstalling the application. Follow these steps:

1. Open your phone’s storage unit.
2. Delete the Kwikset app.
3. Enter the App Store/Google Play on your phone.
4. Search for and reinstall Kwikset.
5. Set up the device by opening Kwikset and following the on-screen directions.
6. Before you test your Kwikset device’s LED, check the state of the LED option.

Wrapping up

So, to resolve issues with your Kwikset smart lock, start by performing a hard reset and changing the internal battery.

Then, input your existing passcode and try adding a new one.

Finally, conduct a factory reset to restore ALL default settings and address the problem.