Aiwit doorbells are great for keeping your home safe and convenient, but it’s annoying when the chime stops working. Whether it’s wiring, compatibility, or tech problems, fixing it is crucial for your doorbell to work smoothly. In this guide, we’ll look at why your Aiwit doorbell chime might be on the fritz and how to fix it.
Troubleshoot Aiwit doorbell chime not functioning
With these simple steps, you’ll have your doorbell chime back up and running, keeping your home secure and hassle-free.
1. Check the power:
First of all, check if the doorbell has power. It might not be receiving power or the battery might be dead. confirm the doorbell has been powered for at least 20-30 minutes. This ensures the doorbell has the proper amount of power to operate..
2. The chime is not getting enough power:
The chime plugs into any 5V USB port. If the chime is not adequately powered, it may fail to function correctly, resulting in low volume or no sound at all when someone rings the doorbell.
Solution: If the chime is not adequately powered despite being plugged into a 5V USB port, ensure that the USB port itself is functioning properly by testing it with another device or using a different USB port.
If the port is working but the chime still lacks power, try using a different USB cable or adapter to rule out any issues with the power supply.
Additionally, check for any damage to the USB cable or port that could be causing a poor connection.
3. The chime is incompatible with the doorbell:
Another possibility is that your chime is not compatible with your Await doorbell. This can happen if you have an old or non-standard chime that does not support smart doorbells. This mismatch can prevent the doorbell from ringing properly on your phone.
Solution: This doorbell camera has a wireless setup. It may not connect to your existing doorbell chime. Instead, you should use the chime that’s included in the package.
4. The chime is set to silent mode:
Some chimes have a switch or a button that allows you to turn off the sound. This could be useful if you don’t want to be disturbed by the doorbell at certain times.
Solution: To check this, look for a switch or a button on your chime and make sure it is in the on position.
5. The chime is too far from the doorbell
The Await doorbell uses WiFi connections to communicate with the chime, but the signal might be affected by distance, walls, or other obstacles.
Solution: To check this, try moving the chime closer to the doorbell or removing any potential interference sources. If this does not help, you might need to use a signal booster or a repeater.
6. The chime is faulty or damaged:
Sometimes, the chime itself might be the cause of the problem. It could be worn out, broken, or defective.
Solution: To check this, try using another chime with your doorbell or using your chime with another doorbell. If the problem persists, you might need to repair or replace your chime.
7. The doorbell is faulty or damaged
Similarly, the doorbell itself might be malfunctioning or broken. It could be due to water damage, physical damage, or internal issues.
Solution: To check this, try resetting your doorbell by pressing and holding the reset button for 10 seconds. If this does not help, you might need to contact Await for troubleshooting or warranty service.
8. The doorbell is not paired with the chime:
The Await doorbell and the chime need to be paired before they can work together.
This should happen automatically when you install them, but sometimes it might fail or get disrupted.
Solution: Set up your chime with the video doorbell.
- Step 1: Connect the video doorbell to the doorbell chime to receive instant alerts at home when someone rings the doorbell. You can conveniently place the chime anywhere in your home as it plugs into any 5V USB port.
- Step 2: Before you start setting up, ensure your video doorbell is linked to your phone. Then, insert the chime into a USB port and activate the pairing process by pressing the designated button.
- Step 3: Pair the doorbell with the chime by pressing the doorbell button.
- Step 4: Verify the proper operation of the chime and doorbell by pressing the doorbell button once more.
*Note: The chime volume cannot be adjusted.
9. The doorbell settings are incorrect:
Ensure that you select the correct chime settings in the Aiwit app that are compatible with your installed chime unit. Adjusting these settings should help your Aiwit doorbell chime function correctly and ring on your phone as expected. The Await app allows you to customise various settings for your doorbell, such as volume, ringtone, motion detection, etc. However, some of these settings might affect the performance of your doorbell and chime.
Solution: To check this, open the app and go to Settings > Doorbell > Chime Settings and make sure they are appropriate for your needs.
10. The doorbell firmware is outdated:
The Await doorbell receives regular updates that improve its functionality and security. However, sometimes these updates might fail or get interrupted, leaving your doorbell with an outdated firmware that might cause problems with your chime.
Solution: To check this, open the app and go to Settings > Doorbell > Firmware Update and make sure your doorbell has the latest version.
Wrapping up:
In conclusion, troubleshooting issues with your Aiwit doorbell chime not working can enhance the functionality and reliability of your home security system. By following the suggested troubleshooting steps you can resolve chime-related issues effectively. Remember to consult Aiwit customer support for further assistance if needed. With proper troubleshooting and maintenance, you can ensure that your Aiwit doorbell chime operates seamlessly, providing you with peace of mind and enhanced security for your home.