Hey there, Aiwit doorbell users! Are you having trouble with your Aiwit doorbell app? Don’t worry, we’ve got you covered.
Here are 10 common causes why your Aiwit app not working, along with some simple solutions to get it back up and running.
Aiwit App not working: Common Issues and Fixes
1. Poor Internet Connection
Cause: The Aiwit doorbell app may not be functioning due to a weak or unstable Wi-Fi connection.
Move closer to your router to improve signal strength.
Alternatively, reset your internet connection and check if the app starts working properly.
2. Outdated App Version
Cause: The Aiwit doorbell app may not be working properly if you are using an outdated version.
Check the app store for updates and ensure that you have the latest version of the Aiwit doorbell app installed on your device.
Updating to the latest version can resolve any issues associated with outdated software.
3. App Compatibility
Cause: Your Aiwit Doorbell App might be dysfunctional on certain devices or operating systems if they do not meet compatibility requirements.
Check the compatibility requirements of the Aiwit doorbell app and ensure that your device meets them.
If your current device is not compatible, consider using a device that meets the app’s specifications for optimal performance.
4. Low Battery
Cause: The Aiwit doorbell app may not work if the doorbell device has low battery levels.
Check the battery status of your Aiwit doorbell and replace or recharge the batteries as needed.
Ensure the doorbell has sufficient power to function properly and communicate with the app.
5. App Permissions
Cause: Your Aiwit doorbell app is malfunctioning because it lacks necessary permissions, such as access to your camera or microphone.
Review the app settings on your device and ensure that the required permissions are enabled for the Aiwit doorbell app.
Grant access to the camera, microphone, and any other necessary features for optimal performance.
6. Server Outages
Cause: The Aiwit doorbell app may face temporary disruptions due to server outages or maintenance.
Check the official Aiwit website or social media channels for announcements regarding server issues.
If a server outage is confirmed, wait for the problem to be resolved by the Aiwit team.
7. Interference with Other Devices
Cause: Electronic devices in close proximity may cause interference with the Aiwit doorbell app.
Move potential sources of interference away from your doorbell device. Creating distance between the devices can help improve the app’s performance.
8. Pending Firmware Update
Cause: If your doorbell has a pending firmware update, certain app features may malfunction. Messages like “Firmware update” or “Device error” may appear.
Install the firmware update promptly. Follow the instructions on the app or AIWIT website for a seamless update process.
9. App Cache and Data
Cause: The accumulated temporary data (cache) in the app may be causing problems.
To address this, navigate to your device’s settings, find the AIWIT doorbell app, and clear its cache and data.
This step is often effective in resolving performance-related issues.
10. Doorbell Has Hardware Issue
Cause: If your doorbell has a hardware issue, it can impact functionality and compatibility with the app. Messages like “Device damaged” or no message may appear.
To get rid of this issue, contact AIWIT customer service to request a repair or replacement for your doorbell.
Professional assistance is necessary to address hardware-related issues.
11. Restart the App and Device
Perform a simple restart by closing the AIWIT doorbell app completely and relaunching it.
Additionally, restart your doorbell by disconnecting it from the power source and plugging it back in after like 30 seconds. This can resolve common technical issues.
12. Doorbell Reset or Removed from the App
Cause: If your doorbell has been reset or removed from the app, it loses its connection and configuration.
Re-add your doorbell to the app by scanning its QR code or entering its serial number.
This will restore the connection and resolve messages like “Device not found” or “Device offline.”
13. App Bug or Glitch
Cause: If your app has a bug or glitch, it may result in errors or crashes, displaying messages like “System error” or “Unknown error.”
Fix the issue by updating your app to the latest version. Go to the app store, check for updates, and install the available updates to resolve any bugs or glitches.
14. App Logged Out or Deleted
Cause: If your app has been logged out or deleted from your phone or tablet, it loses access and settings for the doorbell. Messages like “Login required” or no message may appear.
Resolve this issue by logging in to your app again with your username and password.
If the app was deleted, download it again from the app store to restore access and settings for your doorbell.
15. Reinstall the App:
If none of the above steps work, try reinstalling the AIWIT doorbell app. Uninstall the app from your device, restart your device, and then reinstall the app from the app store.
16. Contact Customer Support
If all previous troubleshooting steps fail to resolve the issue with the Aiwit doorbell app, contacting customer support is recommended.
Reach out to Aiwit’s customer support for assistance. They can offer additional troubleshooting steps or escalate the issue for a prompt resolution.
Wrapping Up
In summary, resolving issues with your Aiwit Doorbell app is vital for a smooth experience. Address common problems like poor internet, outdated apps, or compatibility issues to ensure reliability.
Proactively troubleshoot issues such as low battery, app permissions, and server outages.
If problems persist, seek assistance from Aiwit’s customer support.
Implement these solutions to optimise your Aiwit Doorbell app for uninterrupted security and convenience.