Last updated on May 24th, 2023 at 04:32 am

The Kwikset home connect 620 is the newest highly affordable smart deadbolt. It is compatible with most Z-wave technology-based Smart home systems. 

This Smart lock operates the latest Z-wave ZW700 chip technology and provides keyless access. 

With the help of the new powerful Z-wave, you can access your door lock from anywhere, accept any status notifications, and more features.

In addition, The deadbolt is powered by 4 AA batteries. It comes in three colors: Polished Brass, Satin Nickel, and Venetian Bronze.

After all, the Kwikset home connect 620 is an easy way to increase the security of your home. Its special feature makes it unique from others. 

Kwikset Home Connect 620 Smart deadbolt Features

Now we will include the notable features of a Kwikset home connect only for you.

1. It has a 10-button keypad with a one-touch locking system.
2. It works with Ring, Google Home, Amazon Alexa, SmartThings, Ezlo, and Winks.
3. It gives access to lock or unlocks your door from anywhere with the Z-wave hubs.
4. The Kwikset 620 lock is BHMA/ANSI Grade 2 certified.
5. It keeps the enrollment of the S2 secure network.
6. It comes with three finishes.
7. It includes 250 user codes.
8. It contains a 1-inch deadbolt throw.
9. You can smoothly rekey the locks because it has technology with Bump Guard Protection.
10. The installation process is easy, and no hard instrument is required.
11. Programming is easy.
12. Its encryption is 128-bit.

How does the Kwikset home connect 620 rings operate?

The Kwikset home connect 620 locks are also Z-wave based, Smart-Key® Security technology-based, and BHMA/ANSI Grade 2 certified. So it also works with a ring.

You need a Ring Alarm Subscription to connect Rng with your smart locks. If you pair the Ring Alarm with your Smart lock, you will get the below benefit:

1. Ring improves the extra security in your home.

2. It allows you to lock or unlock your door in various ways. You can use a PIN or  RING App to lock or unlock the door from anywhere. 

3. You can add or delete the access codes via the Ring App.

4. You can check your lock and get notifications from a mile away via Ring App.

Is kwikset compatible with ring

The simple and quick answer is yes. The Kwikset Home Connect 620 works with a ring alarm system. Most of the Kwikset Smart lock that contains Z-wave technology work with the ring alarm system. 

Such as Kwikset SmartCode 888 Electronic Deadbolt, Kwikset SmartCode 910 Traditional Deadbolt, Kwikset Smartcode 914 Z-Wave Plus Contemporary Deadbolt, and Kwikset 916 Traditional Deadbolt.

Kwikset home connect 620 installations

The installation process of the Kwikset home connect 620 is very easy. You can perfectly install the deadlock if you perform a few steps. 

Let’s take a look at the process of installing the Kwikset home connect lock.

First, see the required tool you need to install the lock. You just require a Phillips head screwdriver to install it.

Kwikset home connect 620 smart lock installation and user guide step by step

The following step by step processes will take you to the complete installation guideline for home connect 620 model

Step 1: Remove the existing deadbolt and strike

If you have the existing deadbolt and strike then remove it first.

Step 2: Check the door dimension and prepare it

1. Measure to ensure that the hole in the door is either 2-⅛ inch (54 mm) or 1-1/2″ (38 mm) wide.
2. Measure to ensure the backset is either 2-3/8 or 2-¾ inch (60 or 70 mm).
3. Verify the hole in the door edge is 1″ (25 mm).
4. Measure to ensure the door thickness is either 1-⅜ or 2 inches (35 mm 0r 51 mm).

If your door does not follow these dimensions, you can’t install the Kwikset home connection in your door, or you may need to do some drilling on the door.

Step 3: Install the latch and strike

Extend the latch bolt with the Phillips head screwdriver. Ensure the D-shaped hole is in the center of the door. If not, turn the latch face to open the latch.

Step 4: Install the exterior assembly

Now set the exterior assembly and confirm the wires are underneath the latch. 

Take the mounting plate and insert it carefully

Tighten the screws. Yet don’t over-tighten them

Step 5: Install the interior assembly

Now it’s time to attach the interior assembly to the mounting plate. In that case, connect the two wires and keep them tight.

Attach the interior assembly perfectly.

Step 6: Perform the door-handing process

Keep your door open, and now put the 4 AA batteries into the lock’s battery pack to perform the auto-handling process.

The latch will retract and extend to know the door’s orientation. Then it shows the status light.

If successful, the LED will flash green. If the process is unsuccessful, the LED will flash red.

How do I add the Kwikset 620 lock to my Smart home system?

In this section, we will learn about the pairing process of the Kwikset 620 lock with a Smart home system.

To initiate this process take a smartphone.

1. Go to the smart thing apps or Kwikset app
2. Click on the upper(+) button on the right side.
3. Click on Add device option.

4. Tap on the Scan QR code option to add the lock to the Z-wave network.

5. Give Access permission to your camera.

6. You will find the Z-wave QR code on the label on the interior assembly of the product( Kwikset 620 lock). Now scan the QR code.

7. You can also add the lock to your Smart home system in another way. In that case, press the A button once on the lock interior. If the Kwikset 620 lock enters Add mode, the red LED will flash.

8. At that moment, if the Smart home things prompt you to enter the QR code, you can follow step 6. If not, go to the next step.

9. If this process is successful, you need to rename the lock in your Smart home system. 

10. If unsuccessful, remove the lock from the controller by following your system instructions. Then repeat steps 1-7. 

11. If the process is still unsuccessful, discuss it with a professional locksmith.

How do you program a Kwikset 620 lock?

The programming instruction of the Kwikset home connect 620 lock is also easy as like other Kwikset powerbolt 2 programming instructions

Here we will learn how we can program a Kwikset 620 lock. So let’s get started picking this step-by-step programming guide.

Step  1: How to add user codes?

1. Confirm the door is open and the lock is unlocked.
2. Remove the battery pack.

3. Press the Program button a single time.

4. Put the user code. You may program a total of 250 user codes.
   
   Yet, you must keep a 4 to 8 digits code among the 250 user codes, and the first 4-digit user code should be unique.

5. Now press the Kwikset button a single time.

6. If you see green lights with one beep, the programming is successful. If unsuccessful, you will notice red lights with three beeps. In that case, confirm you use 4 – 8 digits of a unique user code. 

Step 2: locking and unlock the door

Locking:

Press the Kwikset button if you want to lock your door. 

At that time, you need to program at least one user code. It will control the Kwikset lock from accidental lockouts.

Unlocking

If you want to unlock the door, enter the user codes correctly. Remember that, when you enter the wrong user code three times, your lock keypad will become unresponsive for one minute. 

So if you press the wrong key, press the Kwikset button. It can clear all code. Then try to add the user code again.

How do I factory reset my Kwikset 620 locks?

When you face any trouble with your Kwikset lock, you can perform the Kwikset factory reset as the last solution.

 It will delete all the network settings and codes from the Kwikset lock. So you can reset the lock as you wish. 

So, here you will get the process to perform a factory reset in your lock.

1. First, take out the battery pack from the Kwikset lock.

2. Re-insert the battery pack. Keep pressing and holding the program button at that time.
3. Keep holding the Program button for 30 seconds until you hear the lock’s beeping sounds with red LED flashes.

4. Press the program button a single time.

5. After a few moments, the door lock will begin the door-handing procedure. The latch will extend and retract to observe the door’s orientation. It indicates the factory reset Kwikset is successful.

Kwikset Home Connect 620 troubleshooting

Do you experience some trouble with your Kwikset home connect 620? If you want to solve these problems, you are in the right place. 

Here we have included some problems of this lock with their probable solution. 

So scroll down slowly to find which is your actual problem you may have with your lock and follow these troubleshooting tips to solve this problem.

How to turn the auto-lock feature on/off of the Kwikset 620 deadbolt?

The auto-lock is the re-locking feature. It allows Kwikset Home Connect 620 Smart Lock to relock itself after the set times. 

So, if you wish to turn off or on the auto-lock feature of the Kwikset 620 lock, follow the below steps to do it.

1. Remove the battery cover from the lock.
2. Press the program button a single time.
3. Press the A button a single time.
4. Press the button “2” numerous times to reach the expected state.
   1. If the lock button is green, the auto-lock feature is enabled.
   2. If the lock button is red, the auto-lock feature is disabled.
5. Now press the Kwikset button a single time.

How to change the home connect auto-lock time delay?

Can I set the auto-lock feature to various time intervals? Yes, you can. You can change the auto-lock time delay to different intervals.  

Here is the quick process that you can follow to change this feature in your Kwikset 620 Smart lock.

1. Remove the battery cover from the lock.
2. Press the A button a single time.
3. Now press the “3” button a single time.
4. Choose your desired time delay, and press the corresponding number button once.

Button “1”	30 sec.
Button “2”	60 sec. (1 min.)
Button “3”	180 sec. (3 min.)
Button “4”	300 sec. (5 min.)
Button “5”	600 sec. (10 min.)

5. Finally, press the Kwikset button a single time.

How do I re-hand the Kwikset Home Connect 620 locks?

1. Slide the back plate to remove.

2. The program button you can hold for 3 seconds

3. Now remove the battery pack from the lock.

4. Re-insert the battery pack.

5. Then hold the program button again for 3 seconds. You will see a green flash with beeps.

6. Re-press the program button. You will see your deadbolt go back and forth. 

The Kwikset 620 is Not Enrolling

The lock is not enrolling due to

• The low battery power. 
• The lock panel is more than 25 feet away.

How to fix this issue to enroll?

You can follow these steps to enroll in the Kwikset Home Connect 620 lock:

1. Ensure the Smart lock is powered with a high-quality battery or a wall outlet. Even confirm the batteries have insufficient charge.

2. You can enroll the lock within the range of 25 feet. If the lock panel is more than 25 feet away, an outlet-powered Z-wave instrument may be an obstacle to enrolling the lock. So keep the Kwikset lock in the range.

3. Remove the power from the Kwikset lock and wait for only 2 minutes before returning the power. If the problem still exists, power cycle the whole system. Then try again to enroll the lock.

4. If the problem still exists after taking the above steps, you may need to factory reset the Kwikset 620 locks.

How can you Delete a Kwikset Home Connect 620 from a Z-Wave Network:

1. Keep the Z-wave controller in Delete mode.
2. Press the A button a single time.
3. Discover the network again through the Brinks Home™ Mobile App. To find this network, perform the below steps:

1. Log into the Brinks Home™ Mobile App.
2. Run to the equipment list.
3. Choose the Z-wave devices option.
4. Tap on the Rediscover network option.

The Kwikset Home Connect 620 deadbolt is jammed

Your Kwikset Home Connect 620 Smart lock may be jammed due to the following reasons:

• The deadbolt hole is less than 1 inch deep.
• The door may not close correctly.
• The security screws may be over-tightened.

So how can you solve this problem? Let’s see the instructions below:

How to troubleshoot this issue?

1. Check the depth of the bolt hole. Ensure it is at least 1 inch deep so the deadbolt can completely extend.
2. Ensure the door is closed properly. It will help the deadlock run the bolt hole and not hit the door lock strike and the door frame.
3. Ensure the security screws are not over-tightened.

How can I lock the Kwikset Home Connect 620 Smart lock?

You can lock the 620 deadbolts from their outside and inside parts. 

From the outside of the lock, you can use the 1-touch lock button to lock the deadbolt.  

To do this, press the Kwikset button. 

At that time, you are required to program at least one user code. It will maintain the Kwikset lock from accidental lockouts.

You may even use a key to lock the device from outside.

From the inside, you can use the sleek turnpiece to lock the Kwikset Home Connect 620 locks. 

If the Kwikset 620 locks enroll in a home automation system, you can lock the deadbolt from a smartphone.

In addition, due to the auto lock features, the Smart Lock will be locked after a preset time.

How do you unlock the Kwikset Home Connect 620 Smart lock?

You can unlock the door from the outside or inside part of the Kwikset lock. 

From the outside of the lock, you can use a key or 4-8 digit correct user codes to unlock the Kwikset home Connect 620 deadbolt.

From the inside, you can use the sleek turnpiece to unlock the Kwikset Home Connect 620 locks. 

If the Kwikset 620 locks enroll in a home automation system, you can unlock the deadbolt from a smartphone.

How can I unlock The Kwikset Home Connect 620 when the batteries die?

If the Kwikset Home Connect 620 Smart lock batteries die, you can’t unlock it with a sleek turnpiece or smartphone. In that case, you can use a key to unlock the door.

How do you Rekey the Kwikset 620 cylinder to an existing key?

Is it possible to re-key the keyway cylinder of Kwikset home connect 620? The quick and simple answer is yes, it is absolutely possible.

That is because the door Lock has SmartKey® Security technology with BumpGuard™ Protection. So you can rekey the lock cylinder in a few minutes.

Ok, follow the below instruction to rekey the cylinder with an existing key. 

1. Confirm the door is open and the lock is in the locked position.

2. Insert your existing current key that operates your door lock.

3. Rotate the current Key 90 degrees counterclockwise.

4. Put the SmartKey too fully into the Smartkey hole.

5. Take out the Smartkey tool.

6. Take out the current key without rotating it.

7. Insert the new key entirely you want to use into the door lock. Confirm the edge of the New Key touches the face of the cylinder. 

8. Turn the new key 180 degrees clockwise. At that time, avoid pulling or pushing the key. Rotate your new key 90 degrees counterclockwise.

9. Remove the New Key.

10. Insert the old key and test it. If it no longer operates, the process is successful. If it still works, the process is unsuccessful. In that case, you should consult a professional locksmith.

How to replace or change home connect 620 batteries?

You will get a system alert when you need to replace the batteries. But how can you replace the batteries? 

Execute the below steps to replace the batteries: 

1. If the security screws are not inserted, you don’t need to remove the entire interior battery cover. You only need to slide the interior black RF window to remove it.

2. If the security screws are installed, you may require to remove the interior battery cover.

3. Now take out the battery pack from the Kwikset lock.

4. Replace the new 4 AA, non -rechargeable, and alkaline batteries. Confirm the correct polarity.

5. Return the battery pack to the door lock.

6. Install the entire inner cover again. Reinstall the security screws.

The Kwikset HC620 lock can’t add to a Z-Wave Home Automation System

If the lock is already added to a Z-wave home automation system, it naturally won’t add next time to the system. 

So take the steps below to resolve this issue:

1. Unenroll the lock from the system to add with the Z-wave home automation system. 
2. You may need several tries to factory reset the lock.
3. If the problem still exists after the factory reset, the anti-theft features may have been triggered by the previous Z-Wave home automation system. 

The Home Connect 620 keypad doesn’t light up while pushing a button:

1. Confirm the setting of the LED is set to ON on the inner part of the 620 locks.

2. Ensure the battery pack is correctly inserted and powered with a new 4 AA alkaline battery.

3. Ensure the alignment of the interior part with the cable between the keypad is perfect and properly connected.

4. Verify the auto-lock feature is correctly set ON.

You can get more information from: Kwikset keypad reset code troubleshooting

The Kwikset home connect 620 bolt won’t lock

There would be some reason behind the Kwikset lock not working. They are:

• The door handling process is not correctly handled.
• The Kwikset lock has not programmed any access code.
• Your batteries may be too low.
• The deadbolt hole in your Kwikset lock is not deep enough.
• Your door, door frame, or the strike may be misaligned. 

How to fix this issue and make the locks work again?

Ok, now here we include this problem’s probable solution. Let’s get it:

1. Perform the door-handing process properly
   
   To do this:

1. Confirm your door is open. 
2. Insert the 4 AA alkaline batteries into the lock’s battery pack to complete the auto-handling process.
3. The latch will retract and spread to know the orientation of the door. Then it displays the status light.
4. If the handing is successful, the LED will blink green. If the handling process is unsuccessful, the LED will flash red.
5. To prevent an accidental lockout, you must program the access code in the lock.
   
   To do this:-
   
6. Press the Kwikset button to lock your door. At that time, you just need to program the user code.

2. If you notice the signal of the battery is low, you can change it to lock the door.
3. Confirm the deep of the deadbolt hole is at least 1 inch so the deadbolt will extend.
4. Ensure your door, the door frame, and the strike is correctly aligned. It will help to lock the door.