Last updated on May 24th, 2023 at 04:23 am
I understand that you’re having trouble with your Kwikset door latch not retracting properly. Don’t worry, I can help you troubleshoot this tricky problem with my step-by-step guidelines.
Before we solve the door latch retraction problem, let’s diagnose why the latch is not retracting. Here are some issues you may be experiencing:
The door latch only retracts when you turn the knob
Extra force is needed to unhitch the latch
Sometimes you need to wiggle the door handle to release it
To troubleshoot the Kwikset door latch, it’s essential to understand how it works.
How to troubleshoot Kwikset Door Latch Won’t Retract
The operation of any door latch is to keep the door shut when needed. If it’s not working correctly, you cannot shut the door. Unlike traditional doors, Kwikset door locks operate differently.
Here are the following reasons why your Kwikset door lock may not be operating correctly:
The spindle may be broken or damaged.
The strike plate may be misaligned, causing the door latch to jam.
Now, let me explain the step-by-step process of how you can troubleshoot it:
Step 1: Take a closer look at the hinges and see if any screws are loose.
Sometimes, when installing a door lock, the screws may not be tightened correctly, causing the latch to remain un-spindle and not retract efficiently.
If this is the issue, the solution is easy. All you need to do is tighten the loose hinges with a screwdriver. Once the latch assembly is working correctly, the door latch retraction problem will be solved.
Step 2: You need to add some force to your door latch using a hammer.
In our home, our children are very playful and naughty, and they sometimes put tiny types of metals into the door latch.
If this is happening to you, use a hammer to gently hit the door latch to pull out the tiny metal part that’s causing friction, making the door latch not work correctly.
However, using the hammer can be tricky, so it’s essential to heat it in a very controlled manner to avoid damaging the latch.
Step 3: Clean your door latch and keep it tidy
One of the main reasons for a jammed latch is due to dirty particles living inside the latch. To avoid the retracting problem, clean your door latch in a disciplined manner.
The types of buildup inside the door materials can include rust, dust, grime, debris, and small particles.
To avoid a buildup of materials, keep substances like city objects away from your door latch.
If your Smart Lock has already been messed up with acidic substances, try using vinegar to remove the chunk.
Use a small brush to clean inside the door efficiently, then let it sit for a while. After a while, the latch should work correctly again.
Step 4: Check if the strike plate is misaligned
If your door latch is not retracting properly, it could be because the strike plate is misaligned. This happens when the latch bolt does not align with the hole in the strike plate. To fix this, you need to remove the strike plate and reposition it so that it aligns with the latch bolt. You can use a screwdriver to remove the screws that hold the strike plate in place, then adjust its position and reattach it.
Step 5: Lubricate the door latch
If none of the above steps work, it could be because the latch is dry and not moving smoothly. In this case, you can use a lubricant such as WD-40 to lubricate the latch. Simply spray the lubricant onto the latch and move it back and forth to ensure it is evenly distributed. This should help the latch retract smoothly and solve the problem.
Step 6: Replace the door latch
If none of the above steps work, it may be time to replace the door latch. Over time, door latches can wear out or become damaged, and they may need to be replaced. You can purchase a replacement latch from a hardware store or online, and replace the old one following the manufacturer’s instructions.
By following these steps, you should be able to troubleshoot why your Kwikset door latch won’t retract and solve the problem.
NOTE: Kwikset door latch issue comes with Kwikset powerbolt 2. You may read more on Powerbolt 2 troubleshooting guideline to dig deep.