Last updated on October 11th, 2023 at 09:48 am
Lockly fingerprint not working? Don’t worry, we’ve got you covered. If you’re experiencing issues with your Lockly fingerprint feature, there are several steps you can take to troubleshoot and resolve the problem.
We’ll explore some common causes for fingerprint malfunctions and provide practical solutions to help you get your Lockly device working smoothly again.
How to fix my Lockly fingerprint not working
Is your Lockly device fingerprint not working? Don’t worry, you can troubleshoot this issue by performing a factory reset.
Resetting your Lockly device can help resolve any software glitches and give you a fresh start.
In this section, we will guide you through the steps to perform a factory reset on your Lockly device and also how to re-enroll your fingerprints after the reset.
- Step 1: Locate the reset button
First, you need to find the reset button on your Lockly device. The location of the reset button may vary depending on the model you have. Generally, you can find it on the side or back of the device.
- Step 2: Use a paperclip or similar tool
Once you have located the reset button, take a paperclip or any small tool that can fit into the reset button hole. Gently insert the tool into the hole and press the reset button. Hold it down for about 10-15 seconds.
- Step 3: Release the reset button
After holding down the reset button for the specified time, release it. This action will initiate the factory reset process.
- Step 4: Wait for the device to restart
Allow your Lockly device a moment to restart. It may take some time to complete the reset process. Once your device has restarted, it will be ready for re-enrollment of fingerprints.
Re-enrolling Fingerprints After Reset
Now that you have successfully performed a factory reset on your Lockly device, you need to re-enroll your fingerprints to regain access.
- Step 1: Access the Lockly app
Open the Lockly app on your smartphone or other paired devices. Make sure your Lockly device is connected to the app.
- Step 2: Select the fingerprint enrollment option
Within the Lockly app, navigate to the fingerprint enrollment section. This option might be labeled differently depending on the Lockly device model and app version. Look for terms like “Fingerprint Setup” or “Biometric Enrollment.”
- Step 3: Follow the on-screen instructions
Follow the on-screen instructions to re-enroll your fingerprints. Place each finger you want to use for unlocking the device onto the fingerprint scanner on your Lockly device. Make sure to cover the entire scanner area with your finger.
Repeat this process for each finger you wish to enroll. Be patient and ensure you follow all instructions precisely to ensure a successful fingerprint enrollment.
By following these steps, you can tackle the issue of Lockly fingerprint not working by performing a factory reset and re-enrolling your fingerprints. Now you can enjoy the convenience and security of easily accessing your Lockly device with your fingerprints once again.
Related post: Lockly not showing numbers
Frequently Asked Questions On Lockly Fingerprint Not Working
Why Is My Lockly Fingerprint Not Working?
There could be several reasons why your Lockly fingerprint is not working. It could be due to a dirty fingerprint sensor, low battery, or a software glitch. Try cleaning the sensor, replacing the battery, or resetting the lock’s software to see if it resolves the issue.
How Do I Clean The Lockly Fingerprint Sensor?
To clean the Lockly fingerprint sensor, gently wipe it with a soft, dry cloth. Avoid using any liquids or abrasive materials that could damage the sensor. Make sure to remove any dirt, dust, or smudges that may be affecting the sensor’s performance.
How Do I Replace The Battery In My Lockly Fingerprint Lock?
To replace the battery in your Lockly fingerprint lock, locate the battery compartment on the lock’s interior side. Open the compartment and carefully remove the old battery. Insert a new battery following the correct polarity, and then close the compartment.
Ensure that the lock’s keypad and fingerprint sensor are functioning properly after battery replacement.
Conclusion
Based on the above discussions, it is evident that resolving issues with Lockly fingerprint technology is essential for ensuring convenient and secure access. By following the troubleshooting steps provided by the manufacturer and seeking professional assistance if necessary, you can overcome fingerprint-related problems effectively.
Remember to update the Lockly software regularly to enhance its performance. With these measures in place, you can fully enjoy the convenience and security that Lockly offers.